Terrace Garden

This outlet has not yet been reviewed by Time Out Bahrain.
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Details

  • Location: Um Al Hassam, Manama
  • Tel: 13 308 080
  • Travel: Um Al Hassam
  • Cuisine: Indian
  • Times: Open daily 11.30am-3.30pm, 6.30pm-midnight
  • Credit Cards Accepted: Yes

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User reviews:

Posted by: Siddharth Srivastava on 19 Oct ' 14 at 07:29

Edited by TimeOutBahrain.com

This restaurant has a varied menu card with North Indian cuisine in mind. Me and my friends visited this restaurant recently and liked food but due to an incident we were not able to end on a satisfactory note. The staff do not understand words like courtesy, hospitality; so be prepared for an unacceptable behavior. What happened with us might be a remote incident but this was the first time we went to this restaurant and would NOT like to go again. We were in midst of our meal and ordered some breads. Waiter told us to place the last order as 'Tandoor' was getting closed and we ordered accordingly. After 15 minutes of waiting we came to know that order cannot be completed since 'Tandoor' has already closed. We were flabbergasted as we were waiting for breads eagerly and our table and plates were piled up with unfinished dishes. The waiter and the manager instead of finding a solution, bluntly told that 'Tandoor' is closed! Please note that the word 'Sorry' was nowhere in the sentence. This kind of situation happens and it is not new but manager should know how to manage it. They could have got some rice items or (maybe) some non- Tandoor breads with a logical response (and a sorry note) and we would have appreciated it. I am not denying that we were a little late in reaching restaurant but the news of 'Tandoor is getting closed' should have reached us before closure of Tandoor and not after that! However we paid only for the starters which we honestly lavished and restaurant did not ask for payment of main course. Hope this helps all viewers.

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